General terms and conditions

1.1 Business transactions and deliveries shall be carried out exclusively in accordance with these terms and conditions, which form the basis for all contracts concluded on the basis of the ersatzfilter-shop.ch are based on these terms and conditions. The the following provisions or deviating general terms and conditions Terms and Conditions shall not apply. These terms and conditions do not apply to the purchase of ersatzfilter-shop.ch distributed goods on other Online marketplaces.
1.2 If in these terms and conditions of "consumers" are referred to Natural persons, for whom the purpose of the order is not a commercial, independent or Purpose of the order cannot be attributed to a commercial, self-employed or freelance activity Activity can be attributed. "Entrepreneurs", on the other hand, are natural or legal persons or partnerships with legal capacity Partnerships that place orders for commercial, self-employed or freelance purposes freelance purposes. "Customers" are both consumers and as well as entrepreneurs.
1.3 If working days are specified as deadlines, shall be understood to mean all weekdays with the exception of Saturdays, Sundays Sundays and public holidays.

2. Registration on www.ersatzfilter-shop.ch

2.1 When creating a Ersatzfilter-shop.ch you will be asked to register and to provide your personal data register and to enter your personal data.
2.2 With the required for the registration of your personal data you are responsible for the truthful and complete information. You are obligated to treat the personal access data confidentially and to and not to make it accessible to any unauthorized third party.
2.3 You are solely responsible for the content that you post in areas accessible for this purpose, solely responsible. These may not violate the rights of third infringe the rights of third parties. A claim to storage or publication of your posted content, such as content, such as product or store reviews, does not exist not.
2.4 You have to refrain from any disturbance of the website ersatzfilter-shop.ch or further use of the accessible data outside the respective outside the respective platform-internal intended use.
2.5 Demonstrably carried out manipulations with the aim of obtaining unauthorized payments or other advantages to the detriment of ersatzfilter-shop.ch or other parties involved can, in addition to legal Consequences, in particular also lead to the loss of access to ersatzfilter-shop.ch. Customers are entitled to use the online offer in the context of the respective availability. The use of the Contents may take place exclusively for own purposes.
2.5 Each customer is only entitled to maintain one customer account. We reserve the right to delete multiple registrations.

2.6 A Claim to permanent accessibility of the website or access to the data or other Data or further offered services does not exist. Ersatzfilter-shop.ch also assumes no responsibility for the fact that the Platform or parts of the services are permanently available.

2.7 The data will be stored in accordance with the DSVGO guidelines and in no case passed on or sold to third parties.

3. Order process; correction options; storage option and inspection of contract text

3.1 We have designed the ordering process to be very simple. Choose under the categories on ersatzfilter-shop.ch in each case an article from and determine the desired variant and quantity of the article to be ordered Article. You prepare the order of the selected article by clicking on the by clicking on the button "Add to cart" in the shopping cart Shopping cart. You can now return to the home view by clicking on the "Continue shopping" button and select additional articles and add them to the shopping cart as described. To continue the Order of the selected items, click on the "Add to cart" button Add to shopping cart" button.
3.2 By clicking on the "Checkout" button or "Continue" you will be guided in further steps to the call of your existing registration or to enter your data. You can then enter a different delivery address, you will be asked to select the to select the payment option and then to accept the present terms and conditions and and to check and correct your data before sending the order and correct them if necessary. The completed order you can at this point save or print your order with the function of your browser or print it. The order is only legally binding by pressing the button "Buy" legally binding.
3.3 You can view these terms and conditions on the page www.ersatzfilter-shop.ch under "Terms and Conditions".
3.4 The confirmation e-mails contain once again the data of your order.
3.5 Your order data is stored by us and is used to process the order.

4. Payments; due dates

4.1 There are different payment methods available to you. Ersatzfilter-shop.ch reserves itself however with each order, certain payment methods and to refer to other payment methods refer. A claim to a particular payment method does not exist.
4.2 When choosing the payment method prepayment, the purchase price is immediately due for payment due. You will receive the transfer information directly after receipt of your Order by e-mail.
4.3 The purchase price purchase on account with the expiry of the payment period of 15 days after receipt of order for payment.
4.4 If you choose a means of payment other than invoice or prepayment, the specifications and terms and conditions of the selected payment service provider are valid.

4.5 Please note that we accept payments only from accounts within Switzerland switzerland. In no case we assume the cost of a Money transaction.
4.6 Ersatzfilter-shop.ch reserves the right to send any invoices to customers in electronic form.

4.7 The customer will first receive a reminder (only) by mail in case of late payment. Please check your spam folder. If still no payment is made, a written reminder will be sent by mail and a reminder fee of Fr. 15.00 will be charged.

5. Language; Conclusion of contract

5.1 Contracts concerning articles, which are offered on ersatzfilter-shop.ch offered on ersatzfilter-shop.ch, can be concluded exclusively in German conclude. Other languages will be translated automatically. We do not guarantee the accuracy of the translation.
5.2 The presentation of the products in our online - store is not a legally binding offer, but only a non-binding online catalog non-binding online catalog. By clicking the button "Buy you make a binding offer to purchase the items in the shopping cart contained in the shopping cart.
5.3 The confirmation of the technical receipt Of your order will follow immediately after receipt of the order by us us via e-mail to the e-mail address you have provided. This Confirmation of receipt does not constitute acceptance of your order.
5.4 A binding contract for the purchase of the items covered by your order is is concluded when your order is accepted. The acceptance can be made by the following circumstances: The order of the Customer is accepted by a separate declaration of acceptance by e-mail or the or the customer is requested to make payment.
5.5 The customer is bound to his respective order.

6. Prices; Shipping Costs; Return of Articles; Complaints

6.1 The prices listed in the offer at the time of the order shall apply listed in the offer. The stated prices are final prices, that is, they include the applicable statutory value added tax and other price other price components. Prices are subject to change at short notice.

6.2 Please refer to the"Shipping costs" for the shippingcosts. If not all goods are in stock, no partial delivery will be made. Partial deliveries can be requested on special request and will be charged with the usual shipping costs. Shipping costs will also be charged in case the order exceeds the free shipping limit.
6.3 Special additional services (such as delivery in the desired time window) are not possible, but can be booked if necessary with prior agreement for a fee be booked.

6.4 If a product does not meet your expectations and you wish to return the goods, please contact us before arranging a return. A return of the products is possible, at the current daily price (max. the purchase price), in unopened original packaging and unused. The return is at the expense of the buyer, unless there is a clear product defect. A deduction of up to 100% of the refund price is possible for damaged, used or incomplete returns. In the case of products ordered incorrectly by the customer, we reserve the right to charge the shipping and packaging costs as a minimum. A refund can only take place for amounts over CHF 500. Amounts below this limit will be credited as a voucher.

6.5) Filters that are made to measure on customer request are excluded from return.

6.6. complaints can only be considered within 8 days after receipt of the goods.

7. Availability; Procurement risk; Waiver of the delivery Delivery obligation; extension of delivery times; transfer of risk; delay; Delivery area

7.1 Parts of the goods offered on ersatzfilter-shop.ch are kept in stock by us. Please see the delivery time.
7.2 A procurement risk is not assumed by us, even in the case of a purchase contract for a generic product.
7.3 The delivery time extends appropriately with the delivery circumstances affecting the delivery by force majeure. The force majeure strike, lockout, official interventions, shortage of energy and raw materials, shortage of Shortage of raw materials, transport bottlenecks, operational hindrances Hindrances to operations, for example due to fire, water and Damage to machinery and all other hindrances which, when viewed objectively, are not caused by us Not caused by us when viewed objectively. If the impediment to performance in the aforementioned cases lasts for a period of For a period of more than 8 weeks after the originally applicable Delivery times, you shall be entitled to withdraw from the contract. Further claims, in particular for damages, do not exist.
7.4 In the case of consumers, the risk of accidental loss and accidental accidental deterioration of the sold goods in the case of mail order purchase with the the goods to the consumer or a consignee designated by him consignee designated by him. This applies regardless of whether the shipment insured or not. The handover is the same if the Buyer is in default of acceptance. Otherwise the risk of accidental loss and accidental deterioration of the goods with the handover, with in the case of sale by delivery to a place other than the place of performance with the Carrier or other person or institution designated to carry out the shipment person or institution responsible for the shipment.
7.5 If it is agreed that the customer will specify his order to ersatzfilter-shop.ch e.g. with regard to mass, number or model and the customer has exceeded the agreed upon for the specification, a delay in the delivery caused by this delay in delivery caused thereby shall not be at the expense of ersatzfilter-shop.ch. Ersatzfilter-shop.ch reserves the right to cancel the specified order in whole or in part.
7.6 If the customer is in default of acceptance, ersatzfilter-shop.ch reserves the right to sell the goods to a third party or to hold the original customer responsible liable for any loss.
7.7 If the Customer is in default with a payment obligation, ersatzfilter-shop.ch shall be entitled to existing claims of ersatzfilter-shop.ch against this customer become due.
7.8 The delivery takes place exclusively within Switzerland and Principality of Liechtenstein.

9. Retention of title; resale

9 .1 The delivered goods remain the property of ersatzfilter-shop.ch until full payment of the purchase price.
9 .2 In commercial business transactions, the following also applies: The Goods may be sold by the buyer only in the ordinary course of business be sold. We reserve the right to give the aforementioned consent to the Resale of the goods delivered subject to retention of title and to revoke goods delivered under retention of title and, in the event of default in payment and to demand the return of the goods. Claims from from the resale of goods under retention of title are assigned to us as security for our Assigned to us as security for our claims. In the event of seizure of the goods in the event of seizure of goods subject to retention of title, you shall immediately informed. We undertake to release the securities to which we are entitled upon your Securities to which we are entitled at your request, insofar as the value of our securities exceeds the claim to be secured by more than 10%.

10. Action vouchers

10.1 Ersatzfilter-shop.ch offers vouchers. Promotional vouchers are vouchers that you can not buy, but are but which are issued within the framework of campaigns or refunds with a certain Validity period are issued.
10.2 Promotional vouchers are only valid in the specified period and can only be redeemed once as part of an Order process. Individual brands or individual articles may be excluded from the voucher campaign.
10.3 The value of the goods must be at least equal to the amount of the promotional voucher. For administrative reasons, it is not possible to refund any residual credit refund.
10.4 Via the button you can redeem the voucher by By entering the voucher code in the shopping cart, but only before completing the Completion of the order process. A subsequent settlement is not possible. The credit of a promotional voucher will neither be paid out in cash paid out in cash nor does it earn interest.
10.5 The promotional voucher cannot be Third parties. Several promotional vouchers cannot be be combined with each other.
10.6 If the balance of a Voucher is not sufficient for the order, the difference can be the payment options offered.
10.7 The Voucher will not be refunded if goods are returned in whole or in part, provided that the returned, if the promotional voucher is issued in the context of a promotional Promotion and no service in return has been provided.
10.8 Notes on the applicable terms and conditions and the Redeemability of the vouchers with regard to our various sales models Sales models, please refer to the respective vouchers themselves.

11. Gift Vouchers

11.1 Gift vouchers (vouchers which you can purchase) can be used can) can be redeemed for the purchase of articles on ersatzfilter-shop.ch can be redeemed.
11.2 The balance of a gift voucher is neither paid out in cash nor does it earn interest.
11.3 Gift vouchers can only be redeemed before completing the order process redeemed. Subsequent offsetting is not possible.
11.4 A cancellation of the purchase of a gift voucher can be made by our Customer service only if the gift certificate has not yet been redeemed has not yet been redeemed. A gift voucher is considered redeemed, if it has been offset against an order.
11.5 Is the Gift certificate is not sufficient for the order, the difference can be made up with the Difference can be made up with the payment options offered be compensated.
11.6 More than one gift voucher can be used for an order.
11.7 In case of loss of the gift voucher code, we assume no liability. Likewise we assume no liability for spelling mistakes in the e-mail address of the of the voucher recipient.
11.8 The gift voucher is transferable. The duplication, editing or manipulation of the vouchers is not permitted not permitted.
11.9 The voucher code will be sent by email after receipt of payment.

12. Applicable law

12.1 For all legal transactions or other legal relations with us is the law of the Swiss Confederation. The UN Convention on Contracts for the International Sale of Goods (CISG) as well as any other intergovernmental Agreements, even after their adoption into Swiss law, shall not apply shall not apply. Place of jurisdiction: 8708 Meilen.
12.2 In business transactions with merchants and with legal entities under public law, the place of shall be the place of jurisdiction for all disputes with ersatzfilter-shop.ch about these terms and conditions and under their application And individual contracts concluded under their validity, including bills of exchange and cheques Check lawsuits, the place of business of ersatzfilter-shop.ch (CH-Miles) agreed. In this case we are also entitled to sue at the seat of the customer to sue.

13. Severability clause

If individual regulations of the contract including these Or become ineffective in whole or in part, or if the contract should have an or should the contract contain an unforeseen loophole, the validity of the other provisions or Validity of the remaining provisions or parts of such provisions remain unaffected. The ineffective or missing provisions shall be replaced by the relevant the respective legal regulations.

Your ersatzfilter-shop.ch, c/o Aeschlimann Handels GmbH - Bruechstrasse 136 - CH-8706 Meilen